Our Shipping CommitmentSTURDY STRUCTURES LTD is dedicated to delivering your small home appliances, like coffee machines and toasters, quickly and securely. This Shipping Policy explains our processes and conditions. We’re registered at 7 Bell Yard, London, England, WC2A 2JR.
Shipping Options and Costs - We offer standard, expedited, and international shipping. Costs and options appear at checkout, based on order weight, location, and method.
- Free Shipping: On orders over £50 (check Website for promotions).
- We use trusted carriers (e.g., Royal Mail, DPD, FedEx) for reliable delivery.
- All prices are in GBP; taxes or duties may apply for international orders.
Estimated Delivery Times - UK: Standard (3–7 business days), Expedited (1–3 business days).
- EU: 5–12 business days.
- International: 10–25 business days, depending on destination and customs.
- Times are estimates; delays may occur due to holidays, customs, or unforeseen events.
Shipping Restrictions - We ship globally, but some regions face restrictions due to local laws or product compatibility (e.g., UK Type G plugs). Check product details or contact us.
- International customers are responsible for import duties, taxes, or customs fees.
- Some products may not suit certain voltages; verify compatibility before ordering.
Order Processing and Tracking - Orders are processed within 1–3 business days after payment.
- You’ll receive a tracking number via email once shipped. Track orders on our Website or contact us for updates.
- We ensure secure packaging to protect items during transit.
Handling Lost or Damaged Shipments - Lost Shipments: Contact us within 14 days of the expected delivery date. We’ll investigate with the carrier and offer a replacement or refund.
- Damaged Shipments: Report damage within 7 days with photos. We’ll provide a prepaid label and arrange a refund or replacement.
Contact Us- Email: info@sturdy-structures.shop
- Phone: +44 773 378 9803
- Address: 7 Bell Yard, London, England, WC2A 2JR
Last Updated: May 12, 2025 